Privacy Policy

Softenic Solutions ("we", "our", or "us") is a software development company based in Cox's Bazar, Bangladesh. We build custom software, SaaS platforms, and automation tools for businesses.

We may collect the following information when you use our website or contact us:

• Name, email address, phone number, and company name
• Project details you share through our contact form
• Technical data such as browser type, device information, and IP address
• Communication records when you email or call us

We use your information to:

• Respond to your inquiries and provide project estimates
• Deliver software development and support services
• Improve our website, services, and customer experience
• Send important updates related to your project or account
• Meet legal, security, and compliance requirements

We do not sell your personal data. We may share information only when necessary with trusted service providers (such as hosting, email, or payment partners), when required by law, or with your consent.

We use reasonable technical and organizational safeguards to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

We keep your information only as long as needed for business, legal, or contractual purposes. When data is no longer required, we delete or anonymize it where possible.

You may request to:

• Access, update, or correct your personal information
• Ask us to delete data that is no longer needed
• Withdraw consent for non-essential communications

Our website may use cookies or analytics tools to understand traffic and improve performance. You can control cookies through your browser settings.

For privacy-related questions, contact us at info@softenicsolutions.com or call +880 1842 767852.

1st Floor, Esharul Hoque Tower, Link Road Cox's bazar